Legal
Privacy Policy
How Big BAM LLC handles information shared through the OrientShift website, application, and related services.
Who we are
Big BAM LLC, doing business as OrientShift ("Big BAM," "we," "us," or "our"), operates orientshift.com, app.orientshift.com, the Mini-Reveal, Full Reveal, Reorient, Stewardship, Steward Companion, and related systems. Our mailing address is 3042 Maracaibo Way, Lake Havasu City, AZ 86404. Privacy questions can be sent to orientshift@gmail.com.
Information we collect
- Identity and account details, including name, email, authentication details, and preferences.
- Reveal responses, corrections, summaries, evidence records, progress, stage history, tasks, and approved calendar details.
- Payment, entitlement, refund, and chargeback metadata. Payment providers handle full payment-card details.
- Technical, security, diagnostic, cookie, and usage information needed to operate and protect the Services.
- Support communications and information you choose to provide during an engagement.
How we use information
We use information to provide and secure the Services, preserve your record, connect later stages, process payments, manage entitlements, support calendar deployment, communicate with you, prevent misuse, investigate disputes, improve reliability, and comply with law. Automated tools may organize, summarize, or generate content, but output is not a diagnosis, verdict, or declaration of calling.
Cookies and service providers
Necessary cookies and browser storage support authentication, progress, and session continuity. Optional analytics run only when enabled through the cookie preference. We may use providers for hosting, databases, authentication, payment, email, calendar, security, analytics, and AI-assisted functionality. For organization engagements, the Data Processing Addendum describes the processing relationship.
Retention and choices
We retain information as reasonably necessary to provide the Services, preserve continuity, maintain business and payment records, resolve disputes, protect security, and meet legal obligations. You may request access, correction, export, or deletion by emailing orientshift@gmail.com. We may verify identity and retain limited information where law, security, fraud prevention, or a dispute requires it.
Security and sensitive information
We use reasonable safeguards appropriate to the Services, but no internet system is completely secure. Do not submit information you are not authorized to share or unnecessary medical, financial, authentication, or highly sensitive information. See the Security & Cyber Risk Notice.
Last updated: November 5, 2026
These documents are provided for business use and are not legal advice. Big BAM LLC should obtain jurisdiction-specific legal review before relying on them for a particular engagement.